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ARRIVING & CHECKING IN

Check in

When you arrive for your appointment, please check in at the front desk. You will be asked to verify your insurance coverage and other demographic information which includes your address, phone numbers, insurance information, and any other special billing instructions. If you have had a change in your insurance since your last visit please give our receptionist your new insurance card so they can scan your new insurance card into our system and your billing will not be delayed. We understand this can be an inconvenience but it is best way to ensure we bill your insurance accurately and promptly. If you have an outstanding past due balance on your account, you will be asked to pay the past due amount before your appointment.  

Please bring the following to each appointment:

  • Current insurance card
  • Co-pays required by your insurance (these will be collected before your appointment
  • Deposits required by NWPC before you can be seen.
  • Identification
  • A list of any medication you are taking including prescription, over the counter and herbal drugs or supplements you are taking.

Northwest Primary Care accepts cash, check, VISA, MasterCard, and Discover. Payments may be made at anyone of the Northwest Primary Care locations, over the phone or by mail.

New Patients 

New patients are welcome at Northwest Primary Care! 

If you have a valid insurance, you will be asked to pay your copayment at the time of your first visit. If you are not covered by insurance, you will be asked to make a deposit when checking in for your first visit. Our scheduling department will let you know how much you will be asked to pay when you schedule your first visit.  

The charges for your visit are determined by the services your Practitioner provides to meet your medical needs and because of the variety of services which may be provided, we cannot always accurately predict the charges when we schedule your appointment.  The deposit you are asked to pay for your first visit is based on an estimate of the visit cost. You will receive a statement if your charges exceed that estimate.    Credit & Payment Policy

New Patient Registration

New patients are asked to complete a registration form prior to their first visit. Our scheduling department will mail you the forms that need to completed, if time permits, prior to your first appointment. If your appointment is scheduled sooner than seven business days, you will be asked to complete the forms on the day of your appointment. Please arrive 15 minutes early to insure you have time to complete the forms. This information will be updated annually or whenever a change occurs regarding your registration information. Registration form

New Patient Identification Requirements

New patients must bring a valid government issued photo identification (such as a driver’s license or DMV identification card) to receive services at NWPC as well as updated proof of insurance coverage.  

Parking

Milwaukie Family Practice: Patient parking is located at the East end of the building. Parking along Monroe Street is also available. Handicapped parking is available on the West side of the building (near Highway 224).

Please don't park alongside any painted curb areas as these are reserved for ambulance, taxi, and special transport for handicapped patients.

Talbert Center Family Practice: Parking is available in front of our office as well as on the West side of the building. Handicapped parking is available in the front.

Clackamas Internal Medicine: Parking is available on the North side of the building. Additional parking is available in the rear, and can be accessed by taking the entrance to the South of the building. Handicap parking is available in both lots.

Sellwood: Patient parking is available in front of our office. Handicapped parking is available near the front door.



CLINIC INFO

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Billing / Patient Accounts
Check In and Parking
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After Hours Care
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Nursing Services
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Quality Commitment
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Services Available
Your Health