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REFERRALS

503-353-1294

Office Hours:       8 am to 5 pm Monday-Friday

Health Plan Office location:

12300 SE Mallard Way Suite 160

Milwaukie, Oregon 97222

Our Mailing Address

PO Box 22075

Milwaukie, Oregon 97269 

The Health Plan Office at Northwest Primary Care is happy to assist our patients who have referral based insurance plans with any questions you have about referrals.

If you’re insurance company requires a referral for a specialist visit, hospitalization, medical equipment or other services it is your responsibility to obtain one. We will be happy to assist you in the process and verify the proper paperwork has been submitted. Please remember that referrals are also required for follow-up visits as well as diagnostic and surgical procedures.

Please contact our Health Plan Office at 503-353-1294 if you are covered by Secure Horizons, Providence Medicare, Family Care or Premier Care and we will initiate the referral process for you.  

Frequently Asked Questions

If this applies to you here are some answers to often asked questions:

·        How long will it take to process my referral request? A non emergent referral generally takes 7-10 working days to process.

·        How will I know when my referral has been approved?  You will be notified by a letter or a phone call.

·        When can I make my appointment? As soon as you receive notification that your referral has been approved

If you have not heard about your referral within 10 days please call the Health Plan Office at 503-353-1294

 

 

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