503.659.4988
Healthcare on Your Schedule
Our mission is to provide the best care for every patient, every day, at every stage of life—and now, we’ve made it even easier to get the care you need with online appointment scheduling.
You can login anytime, anywhere with your My Health Record portal and book an appointment in less than a minute. It’s just another way we’re helping make your healthcare a little simpler.
Note: Not every appointment type can be booked through My Health Portal. Please click the "Online Booking Eligibility" button below for more details on what kinds of appointments are ineligible for online booking. If you have any questions, please call us at (503) 659-4988.
Appointments that must be booked through our scheduling team include:
- Flu-like symptoms
- Worker’s Compensation
- Motor Vehicle Accident
- Medicare Annual Wellness Visits
- Nurse Appointments/Vaccines
- Tele-health
- Same-day visits
For appointments that are not eligible for online booking, call our scheduling team: 503.659.4988.
In order to make scheduling your appointment as quickly and easy as possible, please be sure to have the your insurance information, address, and telephone number ready when you call our scheduling team.
Book Your Appointment Online with the Steps Below
1. Log in to your Northwest Primary Care My Health Portal Account. (If you have not yet registered, one of our staff members can take care of it for you at your next visit).
When you login, click the blue calendar icon that says “My Appointments.” You will see this screen.
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2. In the “Reason for Visit” field, use the drop down menu to select the reason for your visit.
Please note: Not all appointments can be booked online. If you cannot find the reason for your visit in the dropdown menu, you will have to call our Scheduling Team to make your appointment. Similarly, if you locate the reason for your appointment and find a note next to it with specific directions to call our scheduling team, you cannot schedule your appointment online.
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3. In the “Provider” field, use the drop down menu to select your NWPC provider.
4. In the “Location” field, use the drop down menu to select your clinic.
5. In the “Preferred Date” field, click to access a drop down calendar. If a date is green and you are able to click on it, your provider has availability that day. If the date is grayed out and you cannot click on it, please select a different date. Click “Search” when all the fields are completed.
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6. On the next screen, you will see a list of appointment slots corresponding with the date you selected and other days in the vicinity. Select the time slot that works best for you.
7. Once you’ve selected your time slot, the next page will allow you to review the details of your appointment and enter any notes you would like your provider to know about the reason for your visit. The “Notes” field is optional. When you are done, click “Submit.”
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8. The final page is your confirmation, which includes the details of your appointment. If you exit before reaching this page, your appointment is not confirmed.
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Frequently Asked Questions
At this time, only established patients of NWPC can book an online appointment.
You will receive a confirmation message from NWPC with appointment instructions and any possible questions your provider needs clarity on prior to your appointment. If you do not receive a confirmation message within one business day, please call (503) 659 4988.
You may encounter an error message when your provider does not have upcoming availability or you are trying to make an appointment with a provider you have never seen before. If an error message persists, call our Scheduling team at (503) 659-4988 to make your appointment.
At this time, patients cannot cancel appointments online. To cancel an appointment, please call (503) 659-4988.
No. Please call our scheduling team at (503) 659.4988 if you are experiencing symptoms of COVID-19. If your symptoms are life threatening, call 911.
At this time, NWPC is not offering the ability to make a telehealth appointment online. Please call (503) 659-4988 to schedule a telehealth appointment.
- Worker’s Compensation
- Motor Vehicle Accident
- Flu-like symptoms
- Medicare Annual Wellness Visits
You can always call our scheduling team to make an appointment at (503) 659-4988.
Visit any of our clinical sites with your government-issued ID and our staff will enroll you.
My Health Record maintains physical, administrative, electronic, technical and procedural safeguards to help protect your personal information, including SSL and TSL technology. Messages, personal identifiable information, and any communications between you and your provider are passed through a protected connection. Learn more: https://www.myhealthrecord.com/Portal/SSO
Through your secure My Health Record portal, you can communicate with your provider through secure messaging, see lab results, view your bill, and access your medical information.
503.659.4988