COVID-19 Vaccine Update

We have heard that the vaccine roll-out is confusing and frustrating. Right now, there are more eligible people than there are vaccines. You may be eligible for a vaccine, but there may be issues getting an available appointment. That’s because of the very limited vaccine supply. This means that making an appointment may not be easy. Still, we ask for your patience. Our shared goal is to get a vaccine to everyone in Oregon and Washington who wants one. 

Here’s information for you to help reduce confusion and frustration. 

Find out if you are eligible

Go to: web tool. This tool will allow people to determine if they are eligible for a vaccine and register to get email alerts or text notifications about vaccine events in their area. The Get Vaccinated Oregon tool is open to all Oregonians and information and is available in 11 languages.

When you click on the link to their page for the first time, you will need to create an account. Click on “Check Eligibility” to begin.

Help by phone or email for older Oregonians

  • Text: ORCOVID to 898211 to get text/SMS updates (English and Spanish only)
  • Email:
  • Phone: If they can’t get their COVID-19 vaccine question answered on the website, by text, or by email, they can call 211 or 1-866-698-6155, which is open from 6 a.m. to 7 p.m. daily, including holidays. Please be aware that wait times may be long due to high call volumes. There is an option to get a call back rather than wait on hold (in English and Spanish). Free interpretation is available for all other languages. TTY: Dial 711 or call 1-866-698-6155.
  • Family: If patients do not have web access, we want to encourage them to have a family member set up the appointment for them. This way, if the State sends a follow-up notice regarding a change to the appointment, the family member can notify the patient.

Find a Vaccination Clinic

  • OHA’s vaccination website features facts about COVID-19 vaccines and hosts links to county websites and a statewide calendar of public vaccination clinics.
  • Nursing homes, independent living centers, and other facilities: Pharmacy partners are vaccinating residents and staff at senior residences and care facilities. Residents (or family members) can ask their facility operator when their residence is scheduled for a vaccination clinic.

Every senior will be able to get a vaccine, but most seniors will not be able to get immunized for many weeks

There are more than 750,000 people aged 65 or older. While Oregon has already vaccinated more than 100,000 people aged 60 and older, state health officials estimate it will take until mid-April to vaccinate more than 7 in 10 Oregon seniors.


All seniors will be eligible to get vaccinated by the end of February

Here are dates for when Oregonians age 65 and older can start getting vaccinated:


Who When Number of Oregonians Phase
80 and older February 8, 2021 ~168,000 1B, Group 2
75 and older February 15, 2021 ~134,000 1B, Group 3
70 and older February 22, 2021 ~206,000 1B, Group 4
65 and older March 1, 2021 ~258,000 1B, Group 5


Since the start of the pandemic, Oregon has prioritized protecting seniors. While every COVID-19 fatality is tragic, Oregon has the second-lowest COVID-19 infection rate among seniors, and the third-lowest death rate among seniors, in the nation.

We are committed to sharing information with you as Oregon rolls out its vaccination program. We hope you will stay informed, stay patient and keep safe as we work together to vaccinate every older Oregonian.

In-Clinic Hours

Due to COVID-19, we have limited in-clinic hours.

All Clinics are open Monday – Friday from 8:00 AM- 5:00 PM

Evening Hours have been discontinued until further notice.

Routine Lab appointments are limited. If you have concerns, consider calling 503.659.4988 for a Telehealth virtual visit with your practitioner.

Here at Northwest Primary Care, we are actively monitoring the COVID-19 situation and are working hard to keep our patients, staff, and providers safe. With COVID-19 in our community, we understand that you may have questions or concerns surrounding

the virus. Here is what you need to know.

Your Health is Important

Following the guidelines outlined by the Governor of Oregon and by the Centers for Disease Control and Prevention (CDC), we have resumed all in-person appointments. Our priority will always be the health and safety of our patients, as well as our staff and providers.

At each of our locations, we continue to take extra precautions and follow state and federal protocols to keep you as safe as possible in our clinics including;

● Screening anyone entering our clinics which includes checking of temperature and symptoms for patients, visitors, vendors, staff, and providers daily

● Updating the screening protocols in our electronic health records to flag patients with possible COVID-19

● Requiring a face mask that covers the nose and mouth for all who enter our facilities, per the CDC guidelines

○ If you do not have a face mask upon arrival at the clinic, one will be provided ● Implementing physical distancing measures in our waiting areas, hallways, and patient care areas

○ You may be asked to wait in your vehicle, if available, for an in-person appointment

● Limiting the number of people who accompany a patient to an appointment, except in specific cases

● Maintaining an adequate inventory of personal protective equipment (PPE) for our providers and staff

● Conducting extra cleaning and isolation protocols 

● Getting annual physicals, screenings, and preventive check-ups are essential for your overall well-being. We are concerned that you may be going without important medical care for acute, chronic, or preventable conditions, illnesses or injuries, due to the

COVID-19 pandemic. We encourage you to contact your provider to schedule an appointment, whether it be in-person or through a video or phone visit. Keeping you safe is essential but keeping the rest of you healthy is too. We are here for you and will help ensure you get the care you need.

Telehealth Virtual Visits

We are excited to be offering Telehealth virtual visits. A virtual visit means you can have an appointment with your practitioner right from your home using a mobile phone, tablet, or computer. Of course, not all health issues are right for a virtual visit. If your practitioner feels a virtual visit is appropriate for you, we will call you with more information before your currently scheduled appointment. The feedback from our patients on this new service has been overwhelmingly positive.

“My Telehealth visit could not have gone better. It was quick, easy, and I was relieved to have spoken face to face with my doctor.”

We now offer telemedicine options that allow you to visit your provider at Northwest Primary Care by video for many health issues, from the convenience of your own home. Rest assured that our telemedicine capabilities are safe and secure. We use a

HIPAA-compliant video service – video visits with us are not recorded, and all video/audio is encrypted. Our goal, always, is to keep both you and your information safe. Most insurances cover telemedicine visits the same as a regular office visit.

To schedule an appointment, please call 503-659-4888.

Lab scheduling

In order to maintain safe physical distancing, all lab visits need to be scheduled in advance. To schedule a lab appointment, please call 503-659-4888.

Visitor/guest limitations

To help keep our patients, providers, and staff healthy and safe, Northwest Primary Care is limiting the number of people who accompany a patient at all of our clinic locations.

Patients needing assistance and pediatric patients may be accompanied by one family member or caregiver during their appointment. The person joining a patient must meet

the following requirements:

● Be at least 16 years old

● Be in good health (no cold- or flu-like symptoms)

● Wear a mask while they are in the clinic

Practice prevention

The same practices that stop the spread of the common cold and flu are recommended for COVID-19:

● Wash your hands often with soap and water for at least 20 seconds. If soap and water isn’t available, use an alcohol-based hand sanitizer that contains at least 60% alcohol.

● Avoid touching your eyes, nose, and mouth with unwashed hands.

● Avoid close contact with people who are sick, stay at home if you are sick, and avoid sending children to daycare if they are sick.

● Cover your mouth and nose with a tissue or your elbow when you cough or sneeze; then throw the tissue away and wash your hands.

● Clean and disinfect objects and surfaces frequently touched by you and others (e.g., door handles, phones, keyboards, counters, etc.)

● Stay home, save lives: follow state directives to stay at home as much as possible. Go out only for essentials, and stay at least 6 feet from others if you go out.

If you have symptoms

● For mild cold- or flu-like symptoms, including cough and fever, we encourage you to stay at home while you recover.

● For established patients of Northwest Primary Care, if your symptoms worsen, please call 503-659-4988 to be triaged by a nurse. Please call to talk to one of our triage nurses BEFORE coming into a clinic.

● If you are experiencing life-threatening symptoms, please dial 9-1-1.