Medical Assistant / Patient Communication Team Member

$1500 sign on bonus – $750 paid after 6 months of employment and the remainder once a full year of employment has been completed

Northwest Primary Care has an exciting opportunity for a Certified Medical Assistant to fill a full-time position on our Patient Communications Team! The ideal candidate will enjoy working with patients of all ages, have a patient-oriented mindset, and thrive in a team environment. This is an inbound medical call center position.

Job Type:

Full time, Monday – Friday

Duties include:

  • Working closely with physicians and clinical staff as the “front line” of patient communication
  • Returning phone calls as needed
  • Understanding and supporting the office’s HIPAA privacy practices; maintaining strictest
    confidentiality
  • Participating in all required meetings
  • Performing other related or non-related work as needed

Required Qualifications:

  • Current Medical Assistant Certification
  • Current CPR Certification
  • Excellent oral and written communication skills
  • Knowledge of medical assistant theory and practice
  • Knowledge of organizational policies, regulations, and procedures for administering patient care
  • Knowledge of medical equipment and instruments to administer patient care
  • Knowledge of common safety hazards and precautions to maintain a safe working environment
  • Skill in applying and modifying the principles, methods, and techniques of a medical assistant
  • Skill in identifying problems and recommending solutions
  • Skill in developing and maintaining department quality assurance/measures
  • Skill in establishing and maintaining effective working relationships with patients, medical staff, and
    the public
  • Ability to react calmly and effectively in emergent situations
  • Ability to read, understand and respond to detailed oral and written instructions
  • Ability to communicate clearly with competency in language, grammar, and spelling in both verbal
    and written form
  • Basic computer skills

Desired Qualifications:

Familiarity with electronic health record

To apply for this job email your details to jobs@nwpc.com

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