Our Services

New Patient Appointments

Welcome to Northwest Primary Care! If you haven’t been in to one of our clinics before, we look forward to welcoming you. Follow the steps below to schedule your first appointment with our team.

Call our Scheduling Team

New patients must call our scheduling team to make an appointment. You can reach our scheduling team at (503) 659-4988. Please have your insurance information ready when you call. Check out our Insurance Guide for detailed information about insurance options.

If you do not have medical insurance, we offer a private pay option as well as SureCare, which may offer discounted fees for our services.

If you are calling to schedule an appointment for a Motor Vehicle Accident, please let our scheduling team know.

New patients are not eligible for Worker’s Compensation appointments until they have been established for a minimum of 90 days.


Prior to your first visit, we will ask you to complete our registration forms. If your scheduled appointment will take place within three business days, we will ask you to complete the forms on the day of your appointment. If your scheduled appointment will take place after three business days, the necessary forms will be mailed to you to be completed. In order to allow time for paperwork and registration, we request that you arrive for your first appointment 15 minutes early.

Checking in for Your Appointment

When you arrive for your appointment, please check in with our receptionist. We will ask you to verify your insurance information, address, telephone number and any special billing instructions. We will also ask for your current insurance card to be scanned into our system.

What to bring to your appointment

  • Your current insurance card (if applicable)
  • Valid photo identification
  • Any co-pays required by your insurance (to be collected at check-in)
  • Any pre-appointment deposit required by NWPC (if applicable)
  • A list of any medications you are currently taking (including prescription and over-the-counter medications, and herbal supplements)

Northwest Primary Care accepts cash, check, VISA, MasterCard and Discover. Payments can be made by telephone or mail, or at any of our locations.


If you need to cancel or reschedule your appointment, please call our scheduling team as soon as possible at 503.659.4988.