Patient Rights and Responsibilities

Patient Rights

As a patient of Northwest Primary Care, you have the right to a safe environment

• You have the right to receive care in a safe setting, to access protective and advocacy services, and to be free from abuse and harassment.

You have the right to be free of restraint or seclusion

• The use of restraint or seclusion for the following reasons is prohibited: based on the patient’s race, color, national origin, age, disability (recognized by anti-discrimination laws), or sex (including pregnancy, sexual orientation, and gender identity), and all other categories protected under the law.

You have the right to access medical care responsive to your unique needs

• Our goal is to align with your personal health and life goals and take into account all of who you are.

You have the right to respect, dignity, and justice

• We are committed to removing the causes of oppression.
• We welcome people of all races, ages, creeds, ethnicities, cultures, national origins, citizenship and/or immigration statuses, economic statuses, the source of payment for care, religions, traditions, practices, and ancestries.
• We honor and respect all marital, domestic partnership, or civil unions, appearances and body sizes, sexes, sexual orientations and gender identities.
• We welcome and provide equitable care for all physical or psychiatric or intellectual disabilities, handicaps or abilities, medical conditions (including HIV/AIDS status, cancer, genetic, substance use and eating disorders), family medical histories, veteran or military statuses, and any characteristic protected by federal, state, or local law.

You have the right to discuss and participate in your health care decisions

• You know yourself best, which is why we listen to your health goals and partner with you to achieve them. You will have your personal, cultural and spiritual values, preferences and beliefs honored when deciding about treatment

To your chosen visitors:

• Visitors will not be restricted or otherwise denied visitations privileges because of race, color, national origin, sex, sexual orientation, gender identity or expression, age, or disability.

Adopted from Providence Health Systems, 2022

Patient Responsibilities

In an effort to provide a safe and healthy environment for staff and patients, Northwest Primary Care expects all NWPC patients and visitors to refrain from any behavior that poses a threat to the physical safety or well-being of others, including NWPC staff.

The following behaviors are prohibited:

• Yelling
• Swearing
• Derogatory remarks in reference to a person’s race, language, religion, gender identity, or sexuality
• Verbal threats or threatening gestures
• Spitting
• Throwing objects
• Any form of physical assault or attempted assault
• Any sexual remarks or gestures

If you cannot abide with these regulations, you may be asked to leave NWPC property and/or you may be terminated as an NWPC patient. If you witness an incident in violation of these regulations, please report it to our staff today or call (503) 607-2039.